Welcome email
Wait five minutes, confirm consent and welcome a new visitor while the experience is still fresh.
Visit triggered automations
Respond to moments
in the real world.
Begin useful engagement after a first visit, completed visit or meaningful period without a return.
Book a demoTRIGGERVisit completedMain attraction OR Events
Wait 1 day
ACTIONRequest a reviewCorrect Controller review link
Built from visitor behaviour
Let the visit start
the right journey.
Choose a trigger, define the relevant Controller or areas, add a wait and take an action when the conditions are still valid.
Thanks for visiting
Follow up after two hours with relevant information from the Controller they visited.
Review request
Wait one day and use the correct Google Reviews link for that physical venue.
Win-back
Reconnect with a previously frequent visitor after a meaningful period away.
Relevant by design
Useful safeguards are part of the automation.
Automations can check current marketing consent, avoid repeated sends and respect the Controller and areas that matter.
Once per contactPrevent repeat welcome journeys.
Cooldown periodsKeep follow-up measured and appropriate.
Consent checksConfirm current permission before sending.
Controller scopeChoose one or more relevant Controllers.
Area logicInclude SSID areas with AND or OR rules.
Unsubscribe suppressionStop engagement after withdrawal.
Flexible scope
Include the right areas.
Exclude the rest.
If a Controller has three guest areas, an automation can run against two of them without applying to the third.
AUTOMATION SCOPE
Controller: Example Castle
✓Main attractionIncluded
OR
✓EventsIncluded
CaféNot included
Automate thoughtfully